Privacy Policy

2Information We Collect

When you purchase or create an account, we collect only the necessary details required to deliver your apparel:

• Contact Information: Full name, Bangladeshi mobile number, and optional email address.
• Delivery Address: Detailed shipping address, including district (Inside Dhaka or Outside Dhaka), upazila/thana, and street location for accurate courier routing.
• Order History: Products, garment sizes, quantities ordered, and fulfillment notes.

3How We Use Your Information

Your personal data is used solely for the following legitimate business purposes:

• Printing thermal shipping labels and packaging your ordered items.
• Reaching out via phone or SMS to confirm your order and delivery availability.
• Coordinating with courier partners to navigate to your exact location.
• Handling customer service inquiries, sizing exchanges, and returns.

4Zero Sale of Personal Data & Courier Sharing

We never sell, rent, or trade your personal information to third-party advertisers or marketing data brokers under any circumstances.

We share your contact and delivery information strictly with our vetted logistics delivery partners (such as Steadfast, RedX, or Pathao) solely to execute door-to-door delivery and send automated shipment tracking updates.

5Cookies & Local Storage

We use modern browser local storage and essential session cookies strictly to preserve your shopping cart state across browser sessions, remember your light/dark theme preference, and securely retain guest order tracking tokens.

6Your Rights & Data Deletion

You maintain full ownership of your data. You may at any time request to review, correct, or permanently delete your contact records from our database by emailing us at support@multifashionbd.com.